What Do You Say When You Call a Plumber in Calgary?

What to Say When You Call a Plumber in Calgary

Unexpected plumbing issues are never fun.  Unfortunately, they are quite common, especially in Calgary, where mineral buildup from hard water, aging infrastructure, and freezing temperatures can cause wear and tear on pipes.  If you are currently experiencing a plumbing emergency, like flooding, sewage backup, or a burst pipe, you should call a professional plumber in Calgary right away.  Even seemingly minor issues, like a leaky faucet, can turn into serious problems if left unaddressed.  

Having a good plumber on call gives you access to quick and efficient help in case you run into any plumbing problems, saving you time and stress, and, in some cases, preventing major damage to your home.  

Calling a plumber can feel overwhelming.  What should you say?  When should you call?  Do you really need a plumber, or can you fix the problem yourself?  What can you do when you’re waiting for help to arrive?  Keep reading to find out!

What do you say when you call a plumber in Calgary?

If you are currently experiencing plumbing issues and need plumbing services in Calgary, don’t hesitate to call for help.

Here’s what you should say when calling a plumber:

  1. Before You Call: Make sure the plumbing company services your area of Calgary.
  2. Identify Your Name and Location: Start your call by giving your name, address, and contact number.  
  3. Describe the Problem: Clearly describe the problem you are experiencing, in as much detail as possible.  For example, “My toilet is overflowing,” or “My kitchen sink is leaking.”  The plumber might ask questions to help diagnose the issue.
  4. Describe the Urgency: Specify whether your plumbing issue is an emergency that requires immediate attention.  Signs such as flooding, burst pipes, sewage backups, or the sounds of continuous running water can help indicate an emergency.  
  5. Describe when the Problem Started: Give your plumber an idea of how long the issue has been happening.
  6. Describe Any Actions Taken: Let your plumber know if you’ve attempted any DIY fixes.
  7. Confirm Service: Your plumber will provide information on what to expect for the job, including time of arrival and potential costs.  

When should you call a plumber in Calgary?

If you find yourself in a serious plumbing situation, you will need immediate help.  The following situations are considered emergencies and require emergency plumbing service in Calgary:

  • Sewage backup
  • Burst pipe
  • Frozen pipes
  • Major clogs
  • Flooding
  • Water heater issues
  • Gas leaks 

If you smell gas (usually a sulfurous odor) or believe you have a gas leak, evacuate your home immediately and call for help.  For other plumbing emergencies, if safe to do so, follow these steps:

  1. Shut off your water supply.
  2. Turn off your water heater.
  3. Call an emergency plumber.
  4. When possible, use rags, towels, buckets, or mops to clean up any mess while waiting for help to arrive, to prevent further water damage to your home.  Do not attempt to clean up if your health or safety is in danger!

Remember, even small issues like leaky faucets or slow drains can quickly turn into emergencies.  When in doubt, give your plumber a call.

Do I need to call a plumber, or can I DIY?

With the correct knowledge, skills, and tools, some homeowners can perform simple plumbing repairs themselves.  Some common DIY plumbing repairs include:

  • Clogged drains
  • Leaky faucets
  • Running toilets
  • Installing certain plumbing fixtures

Always turn off the water supply and take all necessary safety precautions before attempting your own plumbing repairs.

You should never attempt to DIY complex plumbing issues, major repairs, or serious emergencies.  If you are ever unsure about a problem or are uncomfortable performing a repair, it’s best to play it safe and call a professional plumber.

If you’re looking for a professional plumber in Calgary, contact us today at Mr. Mike’s Plumbing.

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