Terms & Conditions
Effective Date: July 15, 2025
These Terms of Service (“Terms”) govern your access to and use of the services and website (the “Website”) provided by mrmikesplumbing (“we,” “us,” or “our”). By accessing or using the Website or our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.
1. Acceptance of Terms
By using our Website and services, you accept and agree to be bound by these Terms and any other applicable policies or guidelines referenced herein. If you do not agree to these Terms, you may not use our Website or services.
2. User Eligibility
To use our Website or book our services, you must be at least 18 years old or have the legal capacity to enter into a binding contract.
3. Services Provided
We provide professional plumbing, repair, and installation services as described on our Website (“Services”). All services are performed by qualified technicians.
4. Account Registration
You may be required to provide information to access certain features, such as requesting a quote or booking a service call. You agree to provide accurate, current, and complete information and to update this information as necessary.
5. User Obligations and Restrictions
When using the Website and Services, you agree to:
Use the Website and Services for lawful purposes only.
Provide accurate information about the plumbing issue and service location to the best of your knowledge.
Not engage in activities that may harm, disrupt, or interfere with the Website, our Services, or other users.
Not violate any applicable laws, regulations, or third-party rights.
6. Payment and Billing
If you purchase services, you agree to provide accurate and complete billing information. All payments will be processed according to the pricing and payment terms provided in your service quote or final invoice. You authorize us to charge your selected payment method for the Services performed.
7. Content Ownership
The content on the Website, including text, images, logos, videos, and other media, is the property of mrmikesplumbing or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or use any of this content without our prior written consent.
8. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or activities of these third parties. We encourage you to review the terms and policies of any third-party websites you visit.
9. Privacy and Communications
Your use of our Website and Services is governed by our Privacy Policy.
Customers who opt-in to receive SMS messages from mrmikesplumbing can expect helpful appointment reminders, service updates, and maintenance notifications. You can cancel the SMS service at any time by texting “STOP” to the number you received the message from. Upon sending “STOP,” we will send you an SMS to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly through our contact page. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply.
10. Termination
We may suspend or terminate your access to the Website at any time, without notice, if we believe you have violated these Terms.
11. Limitation of Liability & Warranty
To the fullest extent permitted by applicable law, mrmikesplumbing shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or our Services. Specific warranty information for parts and labor, if any, will be provided on your service invoice and is incorporated into these Terms.
12. Indemnification
You agree to indemnify, defend, and hold harmless mrmikesplumbing, its employees, affiliates, and partners from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of our Services or your violation of these Terms.
13. Governing Law
These Terms shall be interpreted and enforced in a manner consistent with their intended purpose. You agree that any claim or dispute you may have against mrmikesplumbing must be resolved through good faith negotiation. If a resolution cannot be reached, the parties agree to seek a mutually agreeable forum for mediation or arbitration before resorting to litigation.
14. Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website or our Services after such changes constitutes your acceptance of the new Terms.
15. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us using the information provided on our Contact page.