It might be a leaky kitchen faucet or a toilet that won’t flush. The fact is, problems with plumbing are quite common, but most people don’t
WE WILL SERVE our customers with integrity, honesty, competence, and objectivity.
WE WILL DELIVER value added services to our customers.
WE WILL PERFORM our work exceptionally and meet technical province codes or better.
WE WILL EXPLORE each customers’ need to detail and gather sufficient facts to gain an understanding of the problems, the scope of work, and the possible benefits our services and technical knowledge can provide to our customers.
WE WILL RESPECT each customer’s home and property and leave them as clean as we found them or cleaner.
WE REGARD our employees’ satisfaction as important as customer service and company profitability. We believe and stand by the premise of win, win, win, win.
WE WILL ASSIGN technical and support personnel to each job in accordance with their experience, knowledge and expertise.
WE WILL FOSTER training for all our employees on an on-going basis to improve and uphold high performance standards and pay fair wages.
WE WILL PERFORM jobs we are qualified for based on our experience, licenses and technical competences.
WE WILL MAKE Quality service the trademark of all our projects, big or small.
WE WILL STAND behind our work.
WE WILL NOT provide services to a customer under terms or conditions that might damage or compromise the integrity of our trade and profession. We will follow the Golden Rule.
WE WILL NOT advertise our services in a deceptive manner. Transparency and fairness is at the core of our company.
WE WILL MAINTAIN a wholly professional attitude and behavior towards our customers, fellow contractors, our employees, our suppliers and the public at large.
WE WILL AGREE with our customers independently and in advance on the basis for our fees. Our fees are equal to the quality of services we deliver and responsibility we accept.
WE WILL MAKE it our moral imperative to maintain a profitable business as part of our responsibility to our employees and our families.
WE WILL BE MINDFUL of the honest value received by the customer and our right to an ethical profit.
WE WILL BE GOOD corporate citizens.
WE WILL PROTECT the health and safety of our employees and communities by sharing our knowledge of new environmental developments and technological advancements in the plumbing, heating & drain cleaning Calgary industry.
WE WILL REPORT violations of this Code of Ethics.
You can always count on us !!